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Winning with the Customer from Hell
LIBRAIRIE CARCAJOU
Winning with the Customer from Hell
From Librairie Carcajou
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They yell and shout and try to intimidate. They whine and demand inordinate amounts of time. They push your buttons and raise your blood pressure. Who are they? They're the Customers from Hell. Winning with the Customer from Hell by Shaun Belding offers realistic, practical, and anecdotal solutions to this problem.
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