The Toyota Way, Second Edition: 14 Management Principles from the World's Greatest Manufacturer

A major update of the classic guide to learning from Toyota’s legendary business philosophy and production system in any business—updated with important new research, frameworks, and approaches

The very first book to help business managers and leaders understand and apply Toyota’s powerful management principles and philosophy in their own business, The Toyota Way helped launch the continuous-improvement movement that continues unabated today.

Now, Jeffrey Liker has fully updated and revised his bestselling classic. This fully revised edition builds on the original 14 management principles that have made it so popular, and includes new case examples from manufacturing and services.  The new model places scientific thinking at the center and explains how Toyota and other companies develop scientific thinking in leaders and members at all levels of the organization. Deep observation and experimenting replace theorizing and assuming.  In this book, the author delves below the surface of many lean six-sigma-agile programs to look at how you can align operational excellence with your business strategy by developing people who:

Value challenges to energize improvement with a purposeView lean systems as exposing problems for continuous improvement, not solutions to implementLead high-performance teams to achieve seemingly impossible challengesDo detailed planning to breakdown complex challenges into smaller problems to solve, then address those problems one by oneTake a disciplined approach to learning through rapid experimentation and reflectionBuild a culture of excellence built on mutual trust

For 17 years, The Toyota Way has been inspiring and instructing readers like you on how to learn from Toyota's remarkable success and develop your own way. By improving upon its classic content, this new edition provides invaluable insights you can adapt to our rapidly changing world and forge ahead to achieve your business goals.